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Ashley - Team Leader, Motor Claims

Ashley - Team Leader, Motor Claims

  • What made you want to join Endsleigh?
  • When moving to the area I wanted to start a career with a well established company with a good reputation within the local community and Endsleigh offered this in abundance. It was after my initial application when I was invited for an interview that I had the chance to meet some of the people at Endsleigh and also take in the spectacular grounds and environment. It was from this point on that I knew I wanted to join.
  • What makes you happiest in your job?
  • Working in a customer focused environment ensures that I face different challenges on a daily basis as each customer has specific needs and expectations which we work to meet. I am therefore happiest when members of my team or I receive positive feedback from our customers regarding the service we have provided them or helped them overcome a problem with their claim.
  • What makes someone successful at Endsleigh?
  • A successful person at Endsleigh is someone that embraces change and has the drive to continually learn new things. Successful people are innovative and not afraid to suggest new ideas and different ways of doing things. Successful people at Endsleigh are also those that act as good role models for others by treating everyone they meet with respect and are fair in their dealings with others.
  • How have Endsleigh made you an expert?
  • By providing me with the basic skills and tools necessary to perform my role but also allowing me the time and freedom to expand these skills via my own development. This has been achieved by utilising great resources such as the Endsleigh University and Claims Career Path.
  • How does your role make a difference at Endsleigh?
  • My role allows direct contact with Endsleigh customers and by ensuring that we provide the best possible service at every opportunity, this should allow us to create advocacy amongst our customers so they buy more from us as well as recommending us to their friends and family.
  • What would you tell a candidate to make them consider joining Endsleigh?
  • If they are looking for a great place to work where they can develop and forge a career in a friendly and sociable atmosphere and in an environment that strikes the right balance between work and play, then Endsleigh is the right choice for them.